I had the walk in shower installed by Jim. He did an excellent job but some of the caulk did not seal and cracked. I had to call customer service. Sue Scott handled my call and how lucky I was to talk to such a professional courteous person. After the installer returned to correct the problem Sue called to make sure all was don't properly. It was so nice of her to stay with me to make sure my problem was corrected She is such an asset to your company and with employees like her and Jim your company will no doubt be # 1 in the industry

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